Last Updated: May 20, 2026
At Tamima Qatar (operated by Major Group, https://tamima.majorgroup.qa/), we are committed to protecting your privacy and handling your personal data responsibly in accordance with Qatar's Law No. 13 of 2016 Concerning the Protection of Personal Data Privacy (PDPPL) and other applicable laws.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, or interact with our services (collectively, the “Services”).
By using our website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide directly:
- Name, email address, phone number, and shipping/billing address
- Payment information (processed securely by third-party gateways; we do not store full card details)
- Account details (if you create an account)
- Order history and preferences
- Communications with our customer service
Automatically Collected Information:
- IP address, browser type, device information, and operating system
- Browsing behavior, pages visited, and time spent on our site (via cookies and analytics tools)
- Location data (general, not precise GPS unless you enable it)
Cookies and Similar Technologies: We use essential cookies for site functionality, analytics, and marketing. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy section below.
2. How We Use Your Information
We use your personal data for:
- Processing and fulfilling your orders
- Managing your account and providing customer support
- Improving our website, products, and services
- Sending order updates, promotional offers, and newsletters (you can unsubscribe anytime)
- Preventing fraud and ensuring site security
- Complying with legal obligations in Qatar
3. Sharing Your Information
We do not sell your personal data. We may share it with:
- Trusted service providers (e.g., payment processors, shipping companies, hosting providers) who are bound by confidentiality
- Legal authorities when required by Qatari law
- In the event of a business transfer (merger, acquisition, etc.)
We ensure appropriate safeguards are in place for any data transfers.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no internet transmission is 100% secure.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. After that, we securely delete or anonymize it.
6. Your Rights Under Qatar Law
You have the right to:
- Access, correct, or update your personal data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where processing is based on consent
- Object to certain processing activities
- Lodge a complaint with relevant Qatari authorities
To exercise these rights, contact us using the details below. We will respond within the timelines required by law.
7. International Data Transfers
As part of our operations, data may be transferred outside Qatar. We ensure such transfers comply with Qatar's data protection requirements.
8. Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect data from minors without appropriate consent.
9. Cookies Policy
We use cookies to enhance your experience. You can control cookies via browser settings. Essential cookies cannot be disabled without affecting site functionality.
10. Changes to This Privacy Policy
We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated “Last Updated” date.
11. Contact Us
For any questions or requests regarding this Privacy Policy, please contact us at:
Tamima Qatar – Major Group
Email: info@tamima.majorgroup.qa
Phone: +974 7706 7234
Address: Doha-Qatar